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Residential 

Policy

The Q Policy is a structural warranty for new build, refurbished and converted properties which puts quality build and customer service first.

It offers residential developers and builders the opportunity to work with a warranty provider which helps you to deliver high quality developments that exceed the expectations of your buyers.

Key Features: The Q Policy for Residential Properties

What does the Residential Policy cover?

Our structural warranties aim to be easy to follow and provide certain insurance cover for the owners of the buildings for 10-12 years following completion of the build period. Each warranty is slightly different depending upon the underwriter of the policy, but typically they include cover for the following:

Customer Services Guarantee Period

During the two year period following completion of the build, the Developer or Builder is responsible for arranging the repair of any Defects identified and reported by a Policyholder. 

The Q Policy will respond if the Developer / Builder fails to rectify known Defects because they are no longer able to due to fraud or insolvency, subject to the conditions of the policy.

Use of this policy also requires the Developer to follow the requirements of the Consumer Code for New Homes. 

Existing Policyholder?

Further information about what The Q Policy covers is available in the Insurance Product Information Document (IPID) specific to the policy assigned to your project or property the wording of which will vary depending upon the underwriter of the policy. 

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View our other policies

AFFORDABLE HOUSING 

POLICY

For affordable housing constructed by a Builder under contract to a Housing Association

PRIVATE RENTAL SECTOR 

POLICY

For new homes owned/managed by commercial landlords which will be rented.

BESPOKE RESIDENTIAL 

POLICY

For new and converted homes which are being commissioned by private clients to live in and  are constructed by a Builder under contract.

COMMERCIAL POLICY

For all types of commercial property which are managed / owned by a commercial landlord and built by a Builder under contract.

To discuss your project, please don't hesitate to contact us: